7 Common Reasons Candidates Ghost and How to Prevent It

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Dheeraj Lalchandani
August 30, 2024

Everything was moving smoothly... until this happened.

You found the perfect candidate. The interviews were flawless. The offer letter was signed.

Everything seemed set.

But then, just days before the start date—silence. No response. No updates. Just gone.For recruiters, this is a nightmare.

But what if this could be avoided? It’s not always about what we do; sometimes, it’s about what we don’t. With the right approach, ghosting doesn’t have to be the end of the story. 

Let’s break down some of the common reasons candidates might ghost right before joining.

Common Reasons for Ghosting 

Shopping the Offer: 

Candidates use the offer letter to negotiate better terms with other potential employers, treating the offer as a bargaining chip rather than a commitment.

Counteroffers from Current Employer: 

When candidates resign, their current employer might counter with a more attractive package, prompting them to stay.

Uncertainty or Second Thoughts: 

Candidates may have last-minute doubts about the new role, the company culture, or the job location, causing them to back out.

Lengthy Notice Periods: 

Long notice periods give candidates time to reconsider or explore other opportunities, increasing the chances of ghosting.

Miscommunication or Lack of Engagement: 

If there is minimal communication or engagement from the new employer during the notice period, candidates may feel disconnected or undervalued, leading them to reconsider the offer.

Relocation Concerns:

If the new job requires relocation, personal or logistical issues can lead to a change of heart at the last moment.

Market Dynamics and Economic Uncertainty:

In volatile job markets, candidates might be more cautious about switching jobs, especially if they sense instability or risks in the new opportunity.

What’s the right approach to avoid ghosting?

To reduce the chances of candidates ghosting during the final stages, recruiters can take proactive steps that ensure strong engagement and commitment from the candidate. Here’s a strategy to keep things on track:

Maintain Regular Communication: 

Keep in touch with candidates throughout the notice period. Regular check-ins via email or phone can help gauge their commitment and address any concerns they might have.

Reinforce the Offer’s Value: 

Reiterate the benefits of the role and the company culture. Share stories, employee testimonials, or any exciting updates about the company to keep their enthusiasm high.

Offer a Signing Bonus or Early Incentives: 

Consider offering a signing bonus or other early incentives to candidates who commit firmly to joining. This can help solidify their decision and reduce the temptation to shop around.

Engage Them with Pre-Boarding Activities: 

Invite candidates to company events or virtual meetings with their future team. This helps them feel integrated into the company culture even before their start date, building a sense of belonging.

Be Transparent About the Hiring Process:

Clearly communicate the onboarding process and what the candidate should expect in their first few weeks. Transparency builds trust and reduces anxiety that might lead candidates to reconsider.

Personalize the Engagement: 

Tailor your interactions based on the candidate’s preferences and interests. A personalized approach shows that you value them as an individual, not just as a potential hire.

Monitor Market Conditions: 

Stay aware of job market trends that might affect your candidates’ decisions. If you sense that candidates are likely to receive counteroffers, be prepared to discuss how your offer stands out.

Gather Feedback Regularly: 

Ask candidates for feedback throughout the process. This not only shows that you care about their experience but also helps identify any concerns that could lead to ghosting.

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One of our clients faced this exact challenge -losing top candidates at the eleventh hour.

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